Effective Date: [1 June 2024]

1. Introduction

Welcome to arhabcar.com (“we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and services, participate in activities on the Website, or otherwise contact us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You: Name, address, contact information, and payment information.

Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number), and the security code associated with your payment instrument.

Other Information: Driving license details, rental history, and other related information.

3. How We Use Your Information

We use personal information collected via our Website for a variety of business purposes described below:

To Provide and Manage Our Services: To facilitate bookings and rentals, process payments, and provide customer support.

To Send Administrative Information to You: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.

To Protect Our Services: We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).

To Enforce Our Terms, Conditions, and Policies for Business Purposes: To comply with legal and regulatory requirements or in connection with our contract.

To Respond to Legal Requests and Prevent Harm: If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

For Other Business Purposes: We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Website, products, services, marketing, and your experience.

4. Sharing Your Information

We may process or share your data that we hold based on the following legal bases:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

The Right to Access: You have the right to request copies of your personal data.

The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.